- Step 1. Don’t panic
- Step 2. Read your receipt – dispensed amount OR reversal?
- Step 3. Does the receipt indicate a dispensed amount - YES, NO or “No Receipt”
IF YES Check your bank account 24 hours post the transaction – sometimes “your bank” takes a few days of processing reversal communications.
IF NO this means the ATM has not deducted the funds.
WE can approve claims within a few hours of “your bank” contacting us.
100% Guaranteed refund.
No on the spot refunds will be given by the ATM Site Owner as a Bank Claim must be processed.
IF NO RECEIPT